Three ways to work with us.
MT&C runs on a flat retainer. The retainer covers our planning time and concierge work. Trip costs (flights, hotels, restaurants, transit) are separate — you pay those directly to the providers at their real prices, with no markup or hidden fees from us.
Solo / Couple Retainer
1–2 travelers · one-off trip
Two ways to pay — pick what works for you.
- Full discovery + trip design
- Flights, hotels, restaurants, transit
- Real-time concierge during travel
- Direct line to your trip planner
- Reservations at high-difficulty spots
Group Retainer
Families & friend groups · no host
Two ways to pay — pick what works for you.
- Everything in Solo, scaled for the group
- Multi-room hotel & ryokan blocks
- Group restaurant logistics handled
- Transit and luggage forwarding planned
- Single point of contact for the trip
Group with Host
Hands-on trip · on-the-ground host
Pay it all upfront, or spread it across the months before your trip.
Any offers or specials are applied at checkout.
- Everything in Group Retainer
- Dedicated MT&C host with you in Japan
- Everyone on the trip gets full app access
- Scheduled 1:1 calls with your host for every traveler
- Real-time guiding & translation in country
- Walks, meals, and surprises curated live
Solo / Couple and Group retainers are flat $500 — pay upfront, or spread it over 13 monthly payments of $39.99. Group with Host is $2,500 per person total, currently $89.99/mo per traveler from sign-up through the month of departure. Trip costs themselves (flights, hotels, restaurants, transit) are always paid by you, directly to providers, at the rates we secure.
Where your money goes.
Two buckets, no surprises. You pay MT&C a flat retainer for the planning and concierge work. You pay providers directly for everything you'd normally pay on a trip — at the rates we secure.
You pay MT&C a retainer
A flat fee covering our planning time, vendor outreach, and concierge work — start to finish.
- $500 Flat for Solo / Couple / Group without Host
- $2,500 per person for Group with Host
- Pay upfront, or split into monthly installments
We secure your itinerary
We design the trip, hold the rooms, book the tables, and lock in rates with our partners on your behalf.
- Flights, hotels, ryokan, and transit
- Restaurants and hard-to-get reservations
- Tours, guides, and special access
You pay providers directly
Trip costs go straight to the airline, hotel, or restaurant — at the rates we negotiated for you.
- No markups, no hidden fees
- Receipts come to you, not us
- Cancel or modify on each provider's terms
Offers & specials — any seasonal promotions, partner credits, or bundled discounts are applied automatically at checkout. You'll see them itemized on your invoice before any charge is made.
Bespoke & Enterprise — these are unique situations and handled the same way. The first step is booking a call and securing the rate; payments are then scheduled according to best practices.
Two engagements built for a different conversation.
For travelers and organizations whose needs sit outside the standard retainers — quote-only, by introduction, and built from a blank page.
Bespoke
White-glove · inner circle · by invitation
A collaboratively designed, white-glove engagement for discerning travelers who want every detail of Japan shaped around them. Small, private, and built well above any off-the-shelf retainer — for those with the time and taste to do it properly.
- Multi-region, multi-week itineraries with no template
- Inner-circle group sizes — partners, family, closest friends
- Private guides, drivers, and translators throughout
- Hard-to-access experiences (private gardens, master craftspeople, exclusive omakase)
- MT&C host on the ground for the full trip when you want one
Enterprise
Educational institutions · companies · organizations
Our consulting window for groups and organizations operating in or studying Japan — from specialized student programs to companies setting up on the ground.
- Student & academic group programs built around a field of study
- University partnerships — language schools, MBA, and doctoral placements
- Corporate consulting for projects and operations in Japan
- Real estate scouting and on-the-ground site visits
- Remote-work setups and satellite-office search
The retainer covers all of this.
- Discovery call & trip design
- Flights (commercial, premium cabins, miles)
- Hotels & ryokan reservations
- Restaurant reservations (incl. omakase / hard-to-book)
- Rail passes & transit planning
- Luggage forwarding logistics
- Optional on-the-ground hosting
- Real-time concierge while you're in country
Where we're honestly not the right fit.
- Group tour packages or off-the-shelf itineraries
- Destinations outside Japan
- Last-minute (under 30 days) trip design
- Travel insurance underwriting (we recommend providers)
If your trip falls into one of these categories, we'll happily refer you somewhere appropriate.